— Policies
The Honest Details.The few rules we live by.
Booking your appointment means agreeing to a few simple things — deposits, rescheduling, late arrivals, no-shows, and photos. Please read these policies once before you book. They exist to protect your appointment time and our calendar.
— 01
Deposits.
Every appointment requires a non-refundable deposit at the time of booking. The amount ($50–$150) depends on your service type and applies toward your total.
Your deposit secures your time on our calendar.
It applies directly to your service total. It's not an extra charge. Deposits are non-refundable for any reason and cannot be used toward a late, no-show, rescheduling or unprepared fee.
If you reschedule with 72 hours or more notice, your deposit transfers to a new appointment within 6 months.
After 6 months, a new deposit is required to rebook.
— 02
Rescheduling.
We understand life happens. Rescheduling is easy when we have enough notice.
More than 72 hours before your appointment: Reschedule freely. Your deposit transfers to a new date within the 6-month window.
Inside 72 hours: A $150 fee applies. Text the studio at (330) 805-0084 as soon as possible.
Texting is the only way to reschedule. Please do not email, and do not reschedule online.
— 03
Late arrivals.
Our artists block 2–3 hours on their calendars for all appointments. Arriving late shortens that window for everyone.
If you arrive more than 15 minutes late, we may need to cancel your appointment.
In that case, a $150 late fee applies for the lost time. Your deposit is held separately and does not cover this fee.
If you know you're going to be late, please text (330) 805-0084 right away. We may be able to accommodate you.
— 04
No-shows.
Missing your appointment without notice means your artist has set aside hours that can't be filled.
A no-show incurs a flat no-show fee of $150.
Your deposit is not forfeited — it stays on file and transfers to your next appointment within the 6-month window.
The no-show fee and your deposit are separate. The deposit applies toward your next service, and the no-show fee covers the lost time.
— 05
Photos.
We take healing reference photos at every appointment — these stay in your file and help us track your work. Anything published on social media, our website, or anywhere else is only used with your written consent.
At your appointment, you'll be asked to sign a simple photo consent form.
You can say yes to internal-only use, yes to public use, or no to both.
Your decision is recorded and respected. You can change your mind anytime by texting (330) 805-0084.
— 06
The perfecting session.
Every new service (brows, lips, and eyeliner) at Microblading Charleston is a 2-visit service. The perfecting session 6–8 weeks after your initial appointment is included in your total price.
Your perfecting session must be completed within 6–8 weeks of your initial session.
After that window, an additional fee may apply to complete the work.
The perfecting session is not optional. It's how the work is finished.
If you're happy with your results after your initial appointment and choose to skip your perfecting session, the remaining balance is still charged. We do not recommend skipping it.
Color boosts are a single session and do not include a perfecting session. If one is needed 6–8 weeks later, it is $125 for existing clients or $275 for new-to-studio clients.
— 07
Before care & aftercare compliance.
How well you follow the before care and aftercare instructions affects your healed result. We provide everything in writing and review it with you in person.
Full instructions are on the Prepare page.
An aftercare kit and printed instruction card are given to you in-person at the end of your appointment — never emailed.
Failure to follow before care or aftercare may compromise your results and may incur additional fees if reapplication is needed.
If you arrive unprepared and your service cannot be safely performed, a $150 fee applies for the lost appointment time.
— 08
Questions?
Text all heal-window questions, scheduling questions, and everything in between to Ashleigh, the studio founder & owner, directly at (330) 805-0084. A real person is available to answer your questions — anytime during business hours.
Ready when you are.